Desa Wood Burning Fireplace User Manual download pdf (Page 7)

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106625-01D 7

DESA Heating, LLC warrants the factory built wood burning replace components are free from defects

in material or workmanship for a 20 year limited warranty from the date of original purchase.

120 DAY NO COST REPAIR OR REPLACEMENT PARTS WARRANTY

1. Grates

2. Safety Screen

3. Blower

4. Glass Door Assembly

5. Clay Bricks

*Glass panels are warranted against breakage due to heat from the rebox. Breakage during installation

or movement of product after purchase is not covered under this written warranty.

REFRACTORY WARRANTY (excludes clay brick and grout)

FIRST YEAR

DESA Heating, LLC warrants the refractory (except hairline cracks 1/16" W), one year from the date

of purchase to be free from defects in material and workmanship.

If the original owner of a DESA Heating, LLC wood burning replace believes any of the refractory parts have

failed during the one year from date of purchase, the homeowner should contact the nearest DESA dealer or

distributor for replacement. DESA Heating, LLC will pay up to $50 towards labor installation of replacement

refractory. DESA Heating, LLC will ship the refractory using prepaid freight to the dealer or distributor.

SECOND YEAR TO TWENTY YEARS

DESA Heating, LLC will supply refractory replacement parts at the current list price that is in effect

at the time of replacement. DESA Heating, LLC will assume no responsibility for any labor or freight

charges associated with replacement during second through 20 years.

FIREPLACE WARRANTY

FIRST YEAR

If the original owner of a DESA Heating, LLC wood burning replace believes any part (including chimney

and chimney components) has failed during the rst year from date of purchase due to materials or

workmanship, the nearest dealer or distributor should be notied.

The dealer or distributor will determine extent of necessary replacement parts with troubleshooting or

visits to installation site. The on site examination is the sole judgment of the factory representative.

The factory representative will determine if the part failed due to materials or workmanship. In the

event the part has failed due to materials or workmanship, DESA Heating, LLC will either repair or

replace the necessary part(s) without charge to the owner. DESA Heating, LLC will also pay the dealer

or distributor service call. DESA warranty allows up to $50 per warranty claim.

SECOND THROUGH FIFTH YEAR

2 through 5 years from original date of purchase, DESA Heating, LLC will warrant the wood burning

replace and part(s) from defects in material or workmanship under the following terms: homeowner

must contact an authorized DESA dealer or distributor for troubleshooting and examination of part.

The factory representative will determine if the part failed due to materials or workmanship. In the

event the part has failed due to materials or workmanship, DESA Heating, LLC will either repair or

replace the necessary part(s) without charge to the owner. During this time, second through fth year,

the homeowner is responsible for freight of part shipment and installation services.

SIXTH THROUGH TENTH YEAR

At the end of the above 5 year period of free part replacement, DESA Heating, LLC will replace any

part which fails due to materials or workmanship under the following terms: homeowner must contact

an authorized DESA dealer or distributor for troubleshooting and examination of part. The factory

representative will determine if the part failed due to materials or workmanship. In the event the part

has failed due to materials or workmanship, DESA Heating, LLC will provide a replacement part (if

part is available) at the current list price to the homeowner. The homeowner is responsible for freight

of part shipment and installation services.

20 YEAR LIMITED WARRANTY

Factory Built Wood Burning Fireplace Components

KEEP THIS WARRANTY

Model (

located on product or identication tag

) _____________________________

Serial No. (

located on product or identication tag

) __________________________

Date Purchased __________________________

Keep receipt for warranty verication.

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Desa Wood Burning Fireplace User Manual Page 7

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