Desa CGS2718NA User Manual download pdf (Page 24)

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113101-01C

LOGS

• If you remove logs for cleaning, refer to Install-

ing Logs, page 16, to properly replace logs.

• Replace log(s) if broken or chipped (dime-sized

or larger).

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the 8 holes

in the brass ﬁtting at the entrance to the burner.

These holes may become blocked with dust or lint.

Periodically inspect these holes for any blockage

and clean as necessary. Blocked air holes will

create soot.

MAIN BURNER

Periodically inspect all burner ﬂame holes with

the heater running. All slotted burner ﬂame holes

should be open with yellow ﬂame present. All

round burner ﬂame holes should be open with a

small blue ﬂame present. Some burner ﬂame holes

may become blocked by debris or rust, with no

ﬂame present. If so, turn off heater and let cool.

Remove blockage, blocked burner ﬂame holes

will create soot.

TECHNICAL SERVICE

You may have further questions about installation,

operation or troubleshooting. If so, contact DESA

Heating Productsʼ Technical Service Department

at 1-866-672-6040. When calling please have your

model and serial numbers of your heater ready.

You can also visit DESA Heating Productsʼ techni

cal service web site at www.desatech.com.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce speciﬁed heat

• propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, con

tact your local natural or propane/LP gas supplier.

CLEANING AND

MAINTENANCE

Continued

REPLACEMENT PARTS

Note: Use only original replacement parts. This

will protect your warranty coverage for parts

replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If

they canʼt supply original replacement part(s),

call DESA Heating Productsʼ Technical Service

Department at 1-866-672-6040.

When calling DESA Heating Products, have

ready

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or natural gas)

• purchase date

Usually, we will ask you to return the part to the

factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they

canʼt supply original replacement part(s), call

DESA Heating Products at 1-866-672-6040 for

referral information.

When calling DESA Heating Products, have

ready

• model number of your heater

• the replacement part number

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Desa CGS2718NA User Manual Page 24

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